FAQ
What youoften ask
Didn’t find your answer? Call us or message us on Instagram — we’re happy to help.
Frequently asked questions
Booking and payment
When do you have a free appointment?
All free times are in the online booking on Booqme. If nothing suits you, join the waiting list — when a time frees up, we’ll get in touch.
Can two of us come at the same time?
Yes. Make two bookings for the same time on Booqme, or give us a call and we’ll arrange it for you.
How can I pay?
When booking on Booqme, depending on the service you pay by card online in advance or on the spot in the salon. Longer and more demanding treatments require part of the price in advance — €50 for lightening and PRX-T33 on the face, neck and décolleté, €30 for Bio-Meso PDRN.
Why do I pay a deposit for lightening?
For long procedures (lightening, colour removal) we hold the time for several hours just for you. Paying €50 in advance on Booqme confirms your booking.
What if I can’t make it?
Let us know as soon as possible — call +421 911 395 313 or write to [email protected]. That way we can offer the time to a client on the waiting list.
Why do some prices say “from”?
The final price depends on hair length and thickness, the materials used and how demanding the work is. This mainly applies to lightening and extensions. If you’d like to know in advance, book a consultation (€15, 30 minutes).
I received a voucher. What can I use it for?
Hairdressing and beauty services, Head Spa and body treatments. If you can’t decide, we’re happy to advise.
Can I buy a gift voucher?
Yes, a voucher is a popular gift. Call us or write via the form on the Contact page and we’ll prepare it.
Hair
How much does lightening cost, and can it be done on my hair?
The price is individual — it depends on the technique, how demanding it is, the materials and the time. If you’re not sure which technique to choose, book a lightening consultation (€15, 30 minutes).
How long does lightening take?
Plan for half a day. Balayage, highlights, micro highlights or regrowth lightening take about 5 hours, Air Touch and complex lightening around 6 hours. Toning, a tailored conditioning treatment, a cut and a blow-dry or styling are included.
Which colours do you use? I have an allergy.
We work with colours from several brands, including natural formulas suitable for sensitive skin, allergies and pregnancy. Just tell us when booking.
How do hair extensions work and what do they cost?
We use the gentle micro-capsule method — the bonds are small, discreet and comfortable to wear. The price is per strand (€1.70 a strand), so we always start with a consultation (€15, 30 minutes) to choose the shade, length and amount of hair.
How long does a smoothing treatment last?
Alisa by Sensus lasts 3 to 5 months after the first application, Soft & Smooth by Monplatin with hyaluronic acid 8 to 12 months. Both smooth the hair, reduce frizz and add shine.
What is the Malibu C hair cleanse?
A deep cleanse that removes mineral build-up from water (iron, copper) and residue from unsuitable products. It suits every hair type — afterwards hair is lively, silky and light. We do it as a package with a tailored conditioning treatment, a cut and a blow-dry.
Head Spa
What is Head Spa and how does it work?
Scalp care combined with deep relaxation. Depending on the ritual, it includes scalp diagnostics with a camera, a deep mud and salt cleanse, head massage, an active serum, steam and aromatherapy. It takes from 75 minutes (Basic Touch) to 2.5 hours (Ritual Harmony).
Which Head Spa should I choose the first time?
Basic Touch (75 minutes, €70) is ideal for a first try — a wash with natural shampoo, a mask, a gentle head massage and steam. If you’re dealing with hair loss, oiliness, dandruff or an irritated scalp, choose Expert Trichology with camera diagnostics and a tailored home-care plan.
Is Head Spa for men too?
Yes. For men we have the For Him ritual (90 minutes, €80), focused on preventing hair loss, oiliness and dandruff, with a pressure massage and a massage of the face, décolleté and neck.
Will my hair be styled after Head Spa?
At the end we dry your hair, but without styling — Head Spa doesn’t include a blow-dry or styling. Keep that in mind if you’re going somewhere afterwards.
Skin and scalp
My hair is falling out. Can you help?
Start with scalp diagnostics under the camera — we’ll see what state your scalp is in and suggest a plan: a trichology Head Spa, a treatment with organic peat or Dermapen with a hair-growth ampoule. For a long-term problem we set up an individual plan.
What will suit my skin or hair?
The surest way is to come for a treatment with diagnostics — we look at your skin or scalp and choose products that really suit it. You’re also welcome to write to us about what’s troubling you.
Does PRX-T33 hurt? Do I need recovery time?
No. PRX-T33 is a biorevitalising treatment with no needles and no downtime, suitable for all skin types — on the face, neck, décolleté and hands. The result is visible straight away.
Can I have a facial treatment while pregnant?
Genosys mesotherapy and Bio-Meso PDRN are not suitable during pregnancy or breastfeeding. Always tell us about a pregnancy when booking and we’ll advise what is safe for you.
At the salon
Can I buy products to use at home?
Yes, right in the salon — Phyt’s, Genosys, Malibu C, Oribe and more. We’ll advise what suits you.
Where can I park?
We’re at Trnavská cesta 31 in the new Sport House Pasienky building. Free parking is around the building in front of the gym, and there’s a paid car park in front of the main entrance.
