Privacy policy

Controller

MAUERA Hair Institute, Trnavská cesta 31, 821 02 Bratislava, Slovakia.

Contact: [email protected], +421 911 395 313.

What data we process and why

• Bookings: you book your appointment in the Booqme system. The details you enter there (name, phone, e-mail, note) are processed by Booqme under its own terms, and we use them only to arrange your visit.
• Visit statistics: anonymous and first-party. We store neither your name nor your full IP address — only a daily anonymised fingerprint, the pages visited and the device type. It runs only with your consent.
• Contact form: we use your name, e-mail, phone (if given) and message only to reply. We keep messages for at most 12 months, then delete them automatically. To protect against spam we also store a hashed fingerprint of your IP address (not the address itself).
• If you e-mail us or message us on Instagram, we use the data only to reply.

Cookies and similar technologies

• Essential: storing your consent choice in the browser. Without it we would ask you on every visit.
• Analytics: these start only after you click “I agree”. We use no third-party cookies or advertising tracking.
• The map on the Contact page is embedded from Google Maps. When it loads, Google may store its own cookies and process technical data under its own policy.
• You can change your choice by clearing this website’s data in your browser settings.

Who we share data with

We do not sell data or share it for marketing. We work with the processors needed to run the website:

• Cloudflare — website hosting.
• Booqme — online booking.
• OasisLabs — website management.

Your rights

You have the right to access your data, to have it corrected or erased, to restrict processing, to object, to data portability and to withdraw consent. Write to us at [email protected].

• You can lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (dataprotection.gov.sk).